Overview

Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.

We stand behind our products & want you to love them as much as we do. That’s why we have a free returns policy within 14 days of purchase.

If for any reason you aren’t satisfied with your products, we will happily accept your return & issue a refund within 14 calendar days of your order. No questions asked.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

I no longer have the original packaging, can I still return?

You sure can! We gladly accept returns without original packaging.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item.

Need help?

Contact us at Contact@astiri.com for questions related to refunds and returns.